Support & Contact

Do you have questions about our products, need help getting spare parts, or have another request?

Here's how you can reach us.

Product Support

If you have questions about our product range, feedback or other concerns, please contact our service team. We will be happy to help you.

Mon - Fri 8:00 a.m. - 5:00 p.m.
+49 (0) 212 / 6 59 66 - 22

service@rixen-kaul.com

 

Showroom & Factory Outlet

Browse our entire range, try out products directly on your bike or get help from our professional staff – all this is possible in our showroom and factory outlet.

Adress
Limminghofer Str. 2, 42699 Solingen, Germany

Opening hours
Mondays and Thursdays 10:00 a.m. – 5:00 p.m.

Spare Parts Shop

KLICKfix stands for durability and reliability. All our polymer components are developed and manufactured here in Solingen, Germany.

In the rare event that individual components do break, we will of course help you with the right spare part.

Click here to visit our spare parts shop:

Assembly Instructions

You need help mounting your KLICKfix product?
On the page of each individual product you will find a download section with all necessary manuals and instructions.

Example: https://klickfix.com/en/products/detail/variants/0384SG

Visit our YouTube channel to find numerous mounting videos and further help.

KLICKfix Hardware (B2B)

As manufacturer of premium hardware solutions, we equip many brands with components – Made in Germany. Our hardware ensures that equipment and bags from brands such as Vaude, Specialized and Riese&Müller are always perfectly attached to the bike.

For all questions regarding our hardware range, please contact:

components@rixen-kaul.com